Patient Reviews

Read a Few of Our Google Reviews

We are rated 4.8 out of 5 stars based on 295 reviews on Google.

Read what some of our patients have to say about our staff and our office!

I had an amazing experience with Dr. Justin Castleberry at Mid South Hearing Aid Center in Statesboro, Ga yesterday. When I walked into his office, my left hearing aid had not worked at all since November 2023, and only intermittently since 2021. After performing the extensive hearing exam I requested, he said he would clean my hearing aids. Wow!!! (Never had this offered to me before!) My hearing aids looked brand new when he was finished. He found ear wax and other debris which he cleaned from my left hearing aid, as well as replacing filters etc. Who knew that a little wax in your hearing apparatus could cause such a problem??I went from not hearing a sound through my left hearing aid to the most blessed sounds I’d heard in months. Needless to say I now have a top notch audiologist with Dr. Castleberry who goes through all the steps to make sure his patient is getting the best care available. Your hearing is important to him. Office staff were fantastic. Very warm, friendly and accommodating! Loved everything about this visit. Thank you Dr. Castleberry and staff.

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Patsy Oliver, on Google

It was a pleasant appointment since the moment we enter the office to the exit. The office staff and the doctor were very polite and diligent. First time visit and I’m absolutely recommending this ir services.

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VeeCee CRZ, on Google

Everyone was very nice and knowledgeable of my hearing aide needs …had the supplies i needed…made me feel very comfortable

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G Mccoy, on Google

The staff at Mid South Hearing Aid Center are very professional and also very friendly. I highly recommend them.

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Jennifer Bentley, on Google

Was awesome every one was so kind and helpful.

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Carol Aksdal, on Google

very professional. pleasant and efficient Definitely recommend

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Lynn Barnes, on Google

This is mom's experience: Justin and staff are great. We have a good experience at the office. Justin takes time to work with me and help get my hearing aids working the best they can.

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Crickie King, on Google

Always a pleasant and professional visit

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elaine lantz, on Google

The very finest in professional service. Appointments are on time as scheduled, friendly and expertly handled. I give the highest recommendation. I have been using the Centers service for over a year and have been seen quickly whenever I call. Thank You

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Lon Hubbard, on Google

Wonderful place love the doctor and his staff.

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Sandra, on Google

Great experience. Everything was explained so that it was easily understood

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Debra Phillips, on Google

Trenton does an outstanding job; professional & personable!

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Scotty Moore, on Google

Everyone there was so friendly and helpful. I will definitely go back for my hearing aid needs.

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liz manning, on Google

The staff were wonderful and very helpful! Very professional and fast service. Highly recommend 👌

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Joseph Bostic, on Google

Very understanding and knowledgeable

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Donna Klimas, on Google

Knowledgeable and professional

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keith allmond, on Google

I am always greeted pleasantly and taken back to the office in a timely manner. Everyone is very knowledgeable and professional. When I have questions about anything they are quick to give me answers without making me feel like my questions are dumb, even when I fear they are. It's a great place for anyone, even beginners to get the best service for their hearing needs.

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Janie Shuman, on Google

Couldn’t be happier with the service! Trenton is the best.

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Susan Giles, on Google

Very pleasant. Trey was very informative and answered all my questions. The rest of the staff that was contact via phone was really nice. I would recommend them.

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Emily Hosford, on Google

Very thorough, detailed, informative and pleasant experience. No wait time other than filling out your form. Would definitely recommend.

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RAKITA H, on Google

Excellent experience! Very professional. Worth every penny.

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Renay Perry, on Google

Always great service, Trenton Simms is a great guy, always helpful.

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Ronnie Rowell, on Google

Very detailed Hearing test. Spent alot of time explaining the results. went over and explained a number of Hearing Aids and I chose one that day. Very professional .

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pink persons, on Google

Good customer service

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Nancy Brown, on Google

I give them five stars because they are so kind, friendly and courteous very good service and the hearing aids are great because I can hear things that I haven't heard in years, thanks to the doctor and the rest of the people involved. The hearing aids are so good and very comfortable.

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Danny R Powell, on Google

Always fast and friendly!

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Dale Fish, on Google

My exam was expertly and professionally conducted in a comfortable personable manner. It was thorough and clearly explained. It was light years better than a previous one elsewhere. I highly recommend them. It was an overall very positive experience.

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shep marsh, on Google

Always like coming here. Staffs is friendly and nice. Wait time is short. Communication is great.

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Dyann Scott, on Google

Very friendly, very clean, very professional

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Connie Daniel, on Google

Friendly and knowledgeable

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andy patat, on Google

I have been with this company for several years now. They are GREAT. Any problem is handled quickly and efficiently. You are treated as a friend not just another number. Give them a try, you will love them. .

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Janice Hamlin, on Google

Love my hearing aides! Knew that I was missing out on so much with my children, grandchildren, gatherings, etc. I have a renewed life thanks to Mid-South Georgia Hearing Center! Love the small and professional staff! I needed them for so long but felt I was too young! Age has nothing to do with it! So very thankful! This is probably one of the best investments I’ve ever made! 🥰

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Vicki Akin, on Google

Didnt have to wait more than 15 minutes after my appt. time. The young lady up front was very helpful as was the physician. Made me feel right at ease.

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Jannis Coley, on Google

Trenton was very friendly, professional and made adjustments to improve my hearing aids.

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Paul May, on Google

Very good and professional

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GreenBerry Moore, on Google

Great experience at Mid South Hearing Center today in Milledgeville! All questions answered in a genuinely caring manner! I ordered new hearing aids and believe I will be quite happy with them!👏🏻

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connie mcgaw, on Google

was a pleasant experience in the office.

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Ralph Frost, on Google

On time, courteous and professional!

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Bert Brown, on Google

They always make you feel welcomed for coming & want to make things rights.

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rsfrazier1, on Google

Amazing office the doctor was Amazing and now I'm just waiting to be able to hear like a normal person thank you

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Beth L, on Google

They were very helpful in helping me adjust my hearing aids. I would recommend them!!

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Rhonda Tollison, on Google

I absolutely Love my Hearing aid ...Trenton Simms at Milledgeville Office was the Greatest he helped me get the right ones for me taught me how to put them in ...showed me all the features and excellent at his job...I appreciate him so much....

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Wanda Jackson, on Google

Very professional, nice as could be, very patient with me! Great experience! Thank you for hiring the best!

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Carol Hattaway, on Google

Recently moved to area. Former Audibel provider recommended Mid South HA Center. Trenton helped set me up with new aids that do just about anything. He is so patient with me as I adjust and learn all about them!

Lois Duncan

Justin has handled every problem I’ve had. Very happy customer.

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Kenneth Eady

The level of professionalism is beyond any other service I have experienced. I highly recommend them for all your hearing needs. I will be back to visit them for all my hearing needs.

Denise McLaughlin

The tests were easy to administer. Administrator was kind, knowledgeable, and friendly. He explained the test results with clarity. Will probably get hearing aids due to my moderately diminished hearing capacity. He did a great job.

Audrey Stanton