Our Staff

Justin Castleberry

Owner

Justin Castleberry is passionate about helping people hear better in order to better their lives. Originally from Valdosta, GA, Justin moved to Macon, GA in 2016. Justin attended Valdosta State University. In 2010, he began his journey in the hearing industry by starting a private practice in Tifton, GA. What Justin loves most about working in the hearing industry is watching people smile when they are able to hear again. Justin strives to provide patients with proper care and education in order to help them gain a better quality of life through hearing. In his personal time, Justin enjoys playing golf and spending time with his family – his wife Ashlyn and two children, Rhett and Cameron.

Trenton Simms

Hearing Instrument Specialist

Licensed by the state of Georgia, Trenton Simms joined Mid-South Hearing Aid Center in 2017. He is originally from Wheeling, WV and attended West Virginia University. In 2017, he moved to Lizella, GA, where he currently resides. Trenton’s journey to assist the hearing impaired was influenced by a close friend who worked in the hearing industry. His favorite part of being a Hearing Instrument Specialist is helping people get a part of their life back while providing exceptional patient care. He strives to provide the best care possible. Outside of work, Trenton enjoys playing softball and golf. He also loves spending time with his wife and daughter.

Terry Bogdan

Secretary

Terry Bogdan joined Mid-South Hearing Aid Center in 2021. She is originally from Struthers, OH where she attended school. However, she now calls Macon, GA home.
Terry is the welcoming and smiling face of the Macon office. She enjoys working with Trenton and helping patients with their hearing healthcare needs. She strives to provide the utmost service and experience by going above and beyond for her patients. In Terry’s leisure time, she enjoys spending time with her son and dog.

Sherry Dixon

Billing Specialist

Sherry is a longtime resident of Bulloch County who attended Southeast Bulloch High School and earned a certificate in Medical Coding from Ogeechee Technical College. She has provided her expertise in medical coding and billing to orthopedic, OBGYN, plastic surgery and audiology practices over the past twenty-two years. Apart from work, Sherry enjoys riding with her husband on his motorcycle, meeting up with friends and doting on her grandchildren

Patient Reviews

Read a Few of Our Google Reviews

4.9 out of 5 Stars based on 418 Reviews on Google.

Read what some of our patients have to say about our staff and our office!

I made a appointment to have my Starkey hearing aids adjusted. The company that I purchased them from Is not here anymore. I selected MidSouth based the positive .reviews. I was very impressed with the professionalism of the office. Sam made one adjustment and my speech clarity is very much...

Reviewer Profile Photo Sandra Brooks, on Google

Great service Great people always enjoy going there. Highly recommend

Reviewer Profile Photo Brenda Elliott, on Google

Very helpful and knowledgeable crew. I enjoy doing business with them

Reviewer Profile Photo Benjamin Mondeja, on Google

They are new owners to my location in Athens. They seem to know what they are doing. I had a hearing aid issue still under warranty and they got it replaced for me. We decided to dove me a new hearing test since I haven't had one in 3 years...

Reviewer Profile Photo William McDaniel, on Google

Great so far, the person at the front desk at the Athens office is very nice and friendly and appears to be knowledgeable with hearing aids. My only concern for the future is my aids are not made anymore and these are only 2 years old, whereas in the past...

Reviewer Profile Photo Kathleen Parten, on Google

Very nice people

Reviewer Profile Photo Sandra Perkins, on Google

Always helpful and accommodating!

Reviewer Profile Photo Lisa Ott, on Google

Great and honest information. No hassle or pressure, just help to get the best hearing experience.

Reviewer Profile Photo Alexandra Edwards, on Google

Reviewer Profile Photo Chris Jordan, on Google

Very experienced, knowledgeable, and friendly. A great experience.

Reviewer Profile Photo Richard Lane, on Google

Bruce and Sam are very knowledgeable about all hearing aids. I am more than pleased with my pair of Audibel 1000 Via. If you are in need of hearing aids go to Bet Townsend. They will do more than any other vendor/audiologist that sells hearing aids. They help you carefully...

Reviewer Profile Photo Kimberly Rooker, on Google

Awesome dr,and staff.

Reviewer Profile Photo Tracy Anderson, on Google

My Husband, Jerry, has severe hearing loss. He finally found the experts at Townsend Hearing Aid Center and has been singing their praises ever since. If you’re looking for someone to take care of your hearing needs, give Townsend Hearing Aid Center a try. You won’t be disappointed! Tell Bruce...

Reviewer Profile Photo Ann Gulledge, on Google

Reviewer Profile Photo Mary Cooper, on Google

Reviewer Profile Photo Donald Wineinger, on Google

Reviewer Profile Photo Christine Valentine, on Google

Excellent experience today. Friendly atmosphere, issue with my hearing aides quickly determined. Would recommend this office yo anyone needing hearing aides.

Reviewer Profile Photo Lisa Davis, on Google

This was my first time seeing anyone but Bruce. My right hearing aid wasn't working. Sam spent 20 min with me and now it works like new. Bruce left me in good hands.

Reviewer Profile Photo Keith Thompson, on Google

My new hearing aids have been the best experience in the 18 years I've been wearing aids. I have enjoyed trying them out at movies, my favorite restaurants and at work. Most important, I haven't had to ask my wife to repeat herself once ... and she says I speak...

Reviewer Profile Photo Roger Collins, on Google

I feel they were very thorough and addressesd the problem with my hearing. I was able to leave with a device while waiting on my custom permanent device and I can hear. Highly recommend Townsend Hearing Aid Center. 5 stars for sure

Reviewer Profile Photo scott chandler, on Google

Felt very welcome soon as my mom and I walked in, I highly recommend going Here you love the environment

Reviewer Profile Photo Crystal Vandiver, on Google

I can hear a lot of things I been missing thanks the new hearing ads are the best investment

Reviewer Profile Photo Sammy Coney, on Google

Sam was knowledgeable, courteous and helpful

Reviewer Profile Photo Dana Shriner, on Google

I'm a caregiver and had to take my client in. They worked well with his insurance company. Bruce & Sam are super nice. The secretary wasn't very friendly. Not the most professional experience one might expect but I was still very satisfied with the overall experience. The main thing is...

Reviewer Profile Photo Clay Tritsch, on Google

Reviewer Profile Photo Diane Millsaps, on Google