Our Staff

Justin Castleberry


Justin Castleberry is passionate about helping people hear better in order to better their lives. Originally from Valdosta, GA, Justin moved to Macon, GA in 2016. Justin attended Valdosta State University. In 2010, he began his journey in the hearing industry by starting a private practice in Tifton, GA. What Justin loves most about working in the hearing industry is watching people smile when they are able to hear again. Justin strives to provide patients with proper care and education in order to help them gain a better quality of life through hearing. In his personal time, Justin enjoys playing golf and spending time with his family – his wife Ashlyn and two children, Rhett and Cameron.

Trenton Simms

Hearing Instrument Specialist

Licensed by the state of Georgia, Trenton Simms joined Mid-South Hearing Aid Center in 2017. He is originally from Wheeling, WV and attended West Virginia University. In 2017, he moved to Lizella, GA, where he currently resides. Trenton’s journey to assist the hearing impaired was influenced by a close friend who worked in the hearing industry. His favorite part of being a Hearing Instrument Specialist is helping people get a part of their life back while providing exceptional patient care. He strives to provide the best care possible. Outside of work, Trenton enjoys playing softball and golf. He also loves spending time with his wife and daughter.

Terry Bogdan


Terry Bogdan joined Mid-South Hearing Aid Center in 2021. She is originally from Struthers, OH where she attended school. However, she now calls Macon, GA home.
Terry is the welcoming and smiling face of the Macon office. She enjoys working with Trenton and helping patients with their hearing healthcare needs. She strives to provide the utmost service and experience by going above and beyond for her patients. In Terry’s leisure time, she enjoys spending time with her son and dog.

Sherry Dixon

Billing Specialist

Sherry is a longtime resident of Bulloch County who attended Southeast Bulloch High School and earned a certificate in Medical Coding from Ogeechee Technical College. She has provided her expertise in medical coding and billing to orthopedic, OBGYN, plastic surgery and audiology practices over the past twenty-two years. Apart from work, Sherry enjoys riding with her husband on his motorcycle, meeting up with friends and doting on her grandchildren

Patient Reviews

Read a Few of Our Google Reviews

4.8 out of 5 Stars based on 23 Reviews on Google.

Read what some of our patients have to say about our staff and our office!

Very experienced, knowledgeable, and friendly. A great experience.

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Richard Lane, on Google

Bruce and Sam are very knowledgeable about all hearing aids. I am more than pleased with my pair of Audibel 1000 Via. If you are in need of hearing aids go to Bet Townsend. They will do more than any other vendor/audiologist that sells hearing aids. They help you carefully...

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Kimberly Rooker, on Google

Awesome dr,and staff.

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Tracy Anderson, on Google

My Husband, Jerry, has severe hearing loss. He finally found the experts at Townsend Hearing Aid Center and has been singing their praises ever since. If you’re looking for someone to take care of your hearing needs, give Townsend Hearing Aid Center a try. You won’t be disappointed! Tell Bruce...

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Ann Gulledge, on Google

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Mary Cooper, on Google

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Donald Wineinger, on Google

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Christine Valentine, on Google

Excellent experience today. Friendly atmosphere, issue with my hearing aides quickly determined. Would recommend this office yo anyone needing hearing aides.

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Lisa Davis, on Google

This is day 1 so this only relates to the first visit. Mr Townsend is a humble, patient, and knowledgeable audioproctologist. He spent 1.5 hours with me and it seemed like 10 min. He wears hearing aids so he understands what you are going through. I couldn't image someone being...

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Keith Thompson, on Google

My new hearing aids have been the best experience in the 18 years I've been wearing aids. I have enjoyed trying them out at movies, my favorite restaurants and at work. Most important, I haven't had to ask my wife to repeat herself once ... and she says I speak...

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Roger Collins, on Google

I feel they were very thorough and addressesd the problem with my hearing. I was able to leave with a device while waiting on my custom permanent device and I can hear. Highly recommend Townsend Hearing Aid Center. 5 stars for sure

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scott chandler, on Google

Felt very welcome soon as my mom and I walked in, I highly recommend going Here you love the environment

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Crystal Vandiver, on Google

I can hear a lot of things I been missing thanks the new hearing ads are the best investment

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Sammy Coney, on Google

Sam was knowledgeable, courteous and helpful

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Dana Shriner, on Google

I'm a caregiver and had to take my client in. They worked well with his insurance company. Bruce & Sam are super nice. The secretary wasn't very friendly. Not the most professional experience one might expect but I was still very satisfied with the overall experience. The main thing is...

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Clay Tritsch, on Google

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Diane Millsaps, on Google

Townsend Hearing, gives such care to their clients. After many attempts at hearing aids over the past several years, at different locations, my husband has finally been fitted with ones tthat work. We are both very thankful for Mr.Townsend's expertise and care.

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Sandra Wilmesherr, on Google

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Cal Vollmer, on Google

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gerald difatta, on Google

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Kathy Deaux, on Google

Best place to get hearing aids for elderly and husband

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Margaret Scott, on Google