Patient Reviews

Read a Few of Our Google Reviews

We are rated 4.9 out of 5 stars based on 408 reviews on Google.

Read what some of our patients have to say about our staff and our office!

Very helpful and knowledgeable crew. I enjoy doing business with them

Reviewer Profile Photo Benjamin Mondeja, on Google

They are new owners to my location in Athens. They seem to know what they are doing. I had a hearing aid issue still under warranty and they got it replaced for me. We decided to dove me a new hearing test since I haven't had one in 3 years so they could put new settings in my hearing aids. The new equipment was better than what the previous owner had and didn't take a long. So far so good. I happy with the results.

Reviewer Profile Photo William McDaniel, on Google

Great so far, the person at the front desk at the Athens office is very nice and friendly and appears to be knowledgeable with hearing aids. My only concern for the future is my aids are not made anymore and these are only 2 years old, whereas in the past they have lasted 5 and six years. I heard there will be a service charge of $50 for adjustments. I cannot afford such.

Reviewer Profile Photo Kathleen Parten, on Google

Very nice people

Reviewer Profile Photo Sandra Perkins, on Google

Always helpful and accommodating!

Reviewer Profile Photo Lisa Ott, on Google

Great and honest information. No hassle or pressure, just help to get the best hearing experience.

Reviewer Profile Photo Alexandra Edwards, on Google

Very experienced, knowledgeable, and friendly. A great experience.

Reviewer Profile Photo Richard Lane, on Google

Bruce and Sam are very knowledgeable about all hearing aids. I am more than pleased with my pair of Audibel 1000 Via. If you are in need of hearing aids go to Bet Townsend. They will do more than any other vendor/audiologist that sells hearing aids. They help you carefully select the type of hearing aid that is best for your hearing loss. They will custom fit your hearing aids. They will program your hearing aids so that they will pair with your cell phone and you can bluetooth. They will service your hearing aids properly. Townsend does so much more than other stores that sell hearing aids. If your hearing is a priority go to Bet Townsend. I am a musician and a former school teacher. I need to hear correctly to continue to perform at high levels and I need to hear clearly those who are speaking to me. Thank you to Bet Townsend for an excellent product and excellent service.

Reviewer Profile Photo Kimberly Rooker, on Google

Awesome dr,and staff.

Reviewer Profile Photo Tracy Anderson, on Google

My Husband, Jerry, has severe hearing loss. He finally found the experts at Townsend Hearing Aid Center and has been singing their praises ever since. If you’re looking for someone to take care of your hearing needs, give Townsend Hearing Aid Center a try. You won’t be disappointed! Tell Bruce the Gulledge’s said “Hello”!

Reviewer Profile Photo Ann Gulledge, on Google

Excellent experience today. Friendly atmosphere, issue with my hearing aides quickly determined. Would recommend this office yo anyone needing hearing aides.

Reviewer Profile Photo Lisa Davis, on Google

I’ve been having serious hearing aid issues with hearing aids I purchased and returned from another company. Mid-South was able to get me an appointment the same day in Athens's, for new hearing test, I went home that afternoon with a new AI hearing aids, a trial pair, to try ! Thank you Mid-South

Reviewer Profile Photo Kathy Schander, on Google

Townsend Hearing, gives such care to their clients. After many attempts at hearing aids over the past several years, at different locations, my husband has finally been fitted with ones tthat work. We are both very thankful for Mr.Townsend's expertise and care.

Reviewer Profile Photo Sandra Wilmesherr, on Google

Best place to get hearing aids for elderly and husband

Reviewer Profile Photo Margaret Scott, on Google

I was well taken care of, as usual. Thank you.

Reviewer Profile Photo Robert Townsend, on Google

Love the folks at Mid South Hearing at Statesboro! I drive over an hour for appts there and so worth it! Great service and advice. Bought my latest hearing aids there and love them! Highly recommend!!

Reviewer Profile Photo Leslie Lloyd, on Google

Cannot say enough good things about the folks at Mid South Hearing Aid Center in Stateboro. I have had hearing aids for 7 years and lived in multiple states and this is the best I have found anywhere! I drive from Bluffton SC to go there, I know there are closer places but none better. Great service great advice, heck sometimes they do not even charge for visits. Bought my current hearing aids there and have been delighted with them. 5 stars indeed!

Reviewer Profile Photo Leslie Lloyd, on Google

Great service; excellent staff.

Reviewer Profile Photo hal roach jr, on Google

Sorry, replied to a other review previously. Dr. Harn was very professional, and was very patient with all the questions I asked. He took the time to explain everything to me in detail. Would recommend this service to anyone.

Reviewer Profile Photo Wanda Reeves, on Google

Very knowledgeable doctor and staff. Everybody is super friendly.

Reviewer Profile Photo Sabine Teufel, on Google

Good Experience

Reviewer Profile Photo Ernest Nasworthy, on Google

Excellent taking time to answer all my questions.

Reviewer Profile Photo June Spencer, on Google

Office is nice and clean and everyone is so friendly !

Reviewer Profile Photo Kim Houston, on Google

Every one was really nice and helpfull

Reviewer Profile Photo earl conrad, on Google

Tony, the new hearing doctor/technologist was very helpful. I had an issue with my hearing aids’ Bluetooth connection with my iPhone and he spent considerable time to fix the issue.

Reviewer Profile Photo Charles Reed, on Google

It’s been a Great place for hearing tests and hearing aids. They are informative and helpful no matter your hearing needs. I would recommend them to who ever have hearing needs.

Reviewer Profile Photo Becky Pham, on Google

They were very nice and helpful.

Reviewer Profile Photo Angela Smith, on Google

The Doctor is a nice person and very Friendly, I will be back!

Reviewer Profile Photo Denise Moss, on Google

I think they are top notch.

Reviewer Profile Photo Warner Robins, on Google

They are wonderful people and very professional

Reviewer Profile Photo Deborah Eubanks, on Google

I am always greeted with a friendly smile from the staff. My appointment is handled in a very courteous manner. I have never felt rushed. I am loyal audible fan.

Reviewer Profile Photo Marcia O'Neill, on Google

Trenton and the whole crew treat me like a queen. Whenever I call, they always get me in. They are patient to explain everything and show me with a demonstration.

Reviewer Profile Photo Elizabeth Adams, on Google

Experienced, capable, personable, and professional! Justin will listen and take care of you

Reviewer Profile Photo Ricky Hill, on Google

I have been a patient here for 2-3 years. I have always been treated well. This particular visit I had broken the ear piece. They got it replaced in a short amount of time. I am very grateful for great service.

Reviewer Profile Photo Elaine G, on Google

Great experience, staff polite and knowledgeable. I highly recommend them.

Reviewer Profile Photo Toni Elliott, on Google

Very Professional! Trenton has a Pleasant Personality and is an EXPERT at his Craft. Thank you for the Excellent service.

Reviewer Profile Photo Angela Harris, on Google

Everyone at the office was awesome!!

Reviewer Profile Photo Juanette Martin, on Google

Very informative and explains everything to where you can understand . Everyone is very professional and friendly. I highly recommend

Reviewer Profile Photo Anne Jackson, on Google

Trenton is Great! Hope he can teach me how to play golf one day.

Reviewer Profile Photo Dan Pippinger, on Google

Awesome staff, effective, efficient and always professional!!!!

Reviewer Profile Photo Tanisha Johnson, on Google

Every thing was great as aways

Reviewer Profile Photo William Simpson, on Google

Excellent service, appointment started on time, very satisfied with them

Reviewer Profile Photo Paul Testino, on Google

Amazing small welcoming staff! Very friendly, personable and knowledgeable! Love my hearing aides!!!

Reviewer Profile Photo Robert Akin, on Google

As always, Trenton is very professional , listened to my issues and addressed them changes to my hearing aide settings. Have been a customers for several years. They have helped my tinnitus significantly

Reviewer Profile Photo Randy Tolbert, on Google

Very professional while also being very personal. I’m happy that a friend recommended Mid South Hearing Aids to me! I bought my hearing aids the same day as my testing.

Reviewer Profile Photo Mike Corrigan, on Google

My office experiences at Mid-south Macon, Georgia is always familial, I do not feel as if I’m a patient I feel like Family; from the moment I enter the office I’m greeted with a warm smile and acknowledgment from Terri who knows me by my first name to the meeting with Trent with the same acknowledgment. Thank you Guyz Melissa

Reviewer Profile Photo Melissa Neeley, on Google

I have had my hearing aids over a year now. I'm very pleased with them and especially the service I have gotten from Mid-South! Trenton has addressed any issues promptly and I am in the office about every 4/6 to just to get them checked out and serviced. I love the app that comes with these hearing aids. They are useful with more than just the hearing aids and I find them to be a big saling point to the product! You will not go wrong trading with Mid-South, give them a try!

Reviewer Profile Photo Pam Sightler, on Google

very nice and pleasant

Reviewer Profile Photo Charlotte Lankford, on Google

Very professional!

Reviewer Profile Photo glenda zorn, on Google

Great

Reviewer Profile Photo Pat Henry, on Google

It was very professional and excla Was clear

Reviewer Profile Photo Elizabeth Sweaney, on Google

Trenton was very friendly, professional and made adjustments to improve my hearing aids.

Reviewer Profile Photo Paul May, on Google

Very good and professional

Reviewer Profile Photo GreenBerry Moore, on Google

Great service! Great product! Highly recommend..

Reviewer Profile Photo Scott Deason, on Google

Great experience at Mid South Hearing Center today in Milledgeville! All questions answered in a genuinely caring manner! I ordered new hearing aids and believe I will be quite happy with them!👏🏻

Reviewer Profile Photo connie mcgaw, on Google

was a pleasant experience in the office.

Reviewer Profile Photo Ralph Frost, on Google

On time, courteous and professional!

Reviewer Profile Photo Bert Brown, on Google

They always make you feel welcomed for coming & want to make things rights.

Reviewer Profile Photo rsfrazier1, on Google

Recently moved to area. Former Audibel provider recommended Mid South HA Center. Trenton helped set me up with new aids that do just about anything. He is so patient with me as I adjust and learn all about them!

Lois Duncan

Justin has handled every problem I’ve had. Very happy customer.

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Kenneth Eady

The level of professionalism is beyond any other service I have experienced. I highly recommend them for all your hearing needs. I will be back to visit them for all my hearing needs.

Denise McLaughlin

The tests were easy to administer. Administrator was kind, knowledgeable, and friendly. He explained the test results with clarity. Will probably get hearing aids due to my moderately diminished hearing capacity. He did a great job.

Audrey Stanton