Patient Reviews

Read a Few of Our Google Reviews

We are rated 4.9 out of 5 stars based on 681 reviews on Google.

Read what some of our patients have to say about our staff and our office!

Very easy.

Reviewer Profile Photo Jim Hamilton, on Google

Always quick response to my requests for an appointment and/or adjustments to my hearing aids.

Reviewer Profile Photo Terry L. Quick, on Google

Getting hearing aids is one of the best things I have ever done for myself and others. Wished I had done it sooner! They are easy to wear and life changing. Thank you, Beverly

Reviewer Profile Photo Northside Cabinets, on Google

Tony is a great guy! He has helped me in the past with my hearing aids. Just bought a new pair. He helped me with these also. Very well pleased!!

Reviewer Profile Photo Spanky Burnsed, on Google

I had told Tony my hearing had declined after having the aids for about 5 years. He retested my hearing and made adjustments based on the updated test. I am now hearing much better and appreciative of the quality service

Reviewer Profile Photo Reggie Abbott, on Google

The entire staff is awesome. Always friendly and professional. I’d highly recommend Mid South Hearing Aid Center.

Reviewer Profile Photo Debra Williams, on Google

It was a great experience and the staff was so nice. Booking my appointment was quick. The test was quick and easy. The audiologist was very nice and explained the testing before we began.

Reviewer Profile Photo Dawn Burnsed, on Google

Very nice. Explained the testing process and results in terms you can relate to.

Reviewer Profile Photo Liz Patton, on Google

They are very nice and helpful. Always treat me as a personal friend.

Reviewer Profile Photo Marvarie McArthur, on Google

Great Experience

Reviewer Profile Photo William Bolen, on Google

Quick nice and easy

Reviewer Profile Photo Zach Miller, on Google

Excellent customer service I have been to numerous hearing tests, I have to say this was one of the best ones I’ve ever encounter plus I was able to try some hearing aids before purchasing them highly recommend them if anyone is looking for some hearing devices you must try this place before you go anywhere else

Reviewer Profile Photo Mark vasquez, on Google

I really appreciate the customer service. Very helpful and informative pleasant atmosphere. Thank you so much 💓

Reviewer Profile Photo Angela Heard, on Google

Very friendly staff. Person doing test was an excellent communicator. The testing room was not available due to a water leak so not sure how accurate test was🤷‍♀️. Also the signage for the facility was non existent. I had to call to find the building. Overall I would go back when I decide what hearing aid works for me 🥰

Reviewer Profile Photo Linda Roberts, on Google

Everyone is attentive, polite and knowledgable

Reviewer Profile Photo Regina Best, on Google

I CAN HEAR CLEARLY AGAIN!! I’ve always had a great experience with Justin Castleberry and his group at Mid South Hearing Aid Center. Justin is very experienced in this field and very caring towards his clients. I always feel like I’m the most important person to him when I visit his office! I highly recommend them if you need to check your hearing and/or purchase hearing aids.

Reviewer Profile Photo Robby Glore, on Google

Very kind and helpful

Reviewer Profile Photo Jeff Fowler, on Google

Very good service

Reviewer Profile Photo Anthony Hardin, on Google

Nice place and people

Reviewer Profile Photo Zeldageorge Love, on Google

Very friendly and great in explaining the different hearing aids.

Reviewer Profile Photo Ronda Kistler, on Google

Great professional care they feel like family

Reviewer Profile Photo rhonda berry, on Google

First appointment here and very nice and professional environment

Reviewer Profile Photo Kevin Cash, on Google

Excellent service, my doctor was top notch and his assistant was awesome, I would certainly be this business

Reviewer Profile Photo willie mae darling, on Google

Always takes care of my needs whenever. Thanks Justine!

Reviewer Profile Photo J D Lang, on Google

It’s Always a pleasure at your office. Friendly staff upstanding service whether thats a hearing test, a cleaning & or to get a new set. You will Not have a better experience. I recommend them to Everyone. You just can’t go wrong. Try them you Will be Happy you did. Thank you again for everything

Reviewer Profile Photo Rhonda Fricke, on Google

So glad to be back under Justin’s care. Easy location, nice office.

Reviewer Profile Photo Karen Sumner, on Google

So greatful I found Mid South Hearing, they are very thorough, friendly and have the know how. They work with your insurance company which is a plus. Justin Castleberry explains everything to you and answers all questions. It was a pleasure working with him. Also his receptionist Terry is awesome at what she does.

Reviewer Profile Photo Joyce Warnock, on Google

Justin and Mid-South Hearing Center is great! Thankful for all he does!

Reviewer Profile Photo George Torbert, on Google

The people at MidSouth Hearing Aid Center were very professional and knowledgeable. They were not pushy in any way and answered any questions we had. I would recommend them to anyone.

Reviewer Profile Photo Christy Allen, on Google

As always, I had a positive experience at Mid-South when I recently had a problem with one of my hearing aids. Justin always gives you the feeling that solving your problem is top priority. I'm so glad I chose Mid-South for my hearing aids. They are the best!

Reviewer Profile Photo Janet Wood, on Google

These folks are phenomenal! From my first visit to remaining follow ups, they made me feel like family! Justin and Terry are very professional and their customer service is excellent! I felt totally at ease regarding choosing the right hearing aids!( I didn’t know my hearing was so bad! ) If you are experiencing any type of hearing issues, give these folks a call! You will not be disappointed!

Reviewer Profile Photo Maureen Pearce, on Google

Great visit always on time no waiting in this office very helpful and much more than a salesman

Reviewer Profile Photo Jimmy Pierson, on Google

Great job!

Reviewer Profile Photo Jack Pierce, on Google

I arrived a little early, but was promptly greeted. My hearing test was completed efficiently. The technician was knowledgeable and kind. However, my insurance does not provide coverage for toning up hearing aides and I can’t afford new ones so I was disappointed in the outcome, but not the provider. He was kind and considerate and I deeply appreciated his honesty and clarity about my options.

Reviewer Profile Photo Toni White, on Google

Very good customer service

Reviewer Profile Photo Cynthia Bly, on Google

My first appointment was very informative! I am looking forward to hearing better and I believe I will be well taken care of.

Reviewer Profile Photo Ainsley Eubanks, on Google

Had an appointment with Justin today l told him what my needs were and he was able to fix me up with a great set of hearing aids great to be able to hear again!! Thanks Justin Barry Collins

Reviewer Profile Photo Barry Collins, on Google

The hearing aids I have could not be upgraded, newer parts were replaced so I could hear better. I can tell the difference. I appreciate all the help that was given to me.

Reviewer Profile Photo Audrey Stanton, on Google

Professional, friendly, and no waiting

Reviewer Profile Photo Tiffany Triston, on Google

First class hearing aid center. Great and efficient service. Miss Terry is a great communicator around appointments and other important information and Justin is an extremely knowledgeable and effective owner and hearing aid fitter. The entire team is a pleasure to do business with and truly care for their patients and their patients hearing health!

Reviewer Profile Photo Steve Milonovich, on Google

It was a pleasant experience and very helpful to my situation. I look forward to returning for my next appointment.

Reviewer Profile Photo Debra Somers, on Google

Great service

Reviewer Profile Photo George Dumas, on Google

Audologist spent quality time explaining my test to me as well as as my opinions in hearing aid

Reviewer Profile Photo myra dennis, on Google

Justin was a great help in determining what product suited me best for my hearing needs. All was accomplished in a timely and professional manner and I look forward to being fitted with my new hearing aids next week.

Reviewer Profile Photo Dorothy Richardson, on Google

Recently moved to area. Former Audibel provider recommended Mid South HA Center. Trenton helped set me up with new aids that do just about anything. He is so patient with me as I adjust and learn all about them!

Lois Duncan

Justin has handled every problem I’ve had. Very happy customer.

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Kenneth Eady

The level of professionalism is beyond any other service I have experienced. I highly recommend them for all your hearing needs. I will be back to visit them for all my hearing needs.

Denise McLaughlin

The tests were easy to administer. Administrator was kind, knowledgeable, and friendly. He explained the test results with clarity. Will probably get hearing aids due to my moderately diminished hearing capacity. He did a great job.

Audrey Stanton