Patient Reviews

Read a Few of Our Google Reviews

We are rated 4.9 out of 5 stars based on 476 reviews on Google.

Read what some of our patients have to say about our staff and our office!

Friendly and very helpful staff. I recommend them

Reviewer Profile Photo Mike Patton, on Google

Had a great first visit with Mid-South. The staff was friendly and professional and was able to provide great service. Highly recommend!

Reviewer Profile Photo Kim S, on Google

Very helpful and courteous. Carson was above board with everything

Reviewer Profile Photo Elizabeth Price, on Google

5 stars. Great experience . Informative, polite, not pushy! Can't wait for the HA to come in & get it!!

Reviewer Profile Photo Matthew Douglas, on Google

I made a appointment to have my Starkey hearing aids adjusted. The company that I purchased them from Is not here anymore. I selected MidSouth based the positive .reviews. I was very impressed with the professionalism of the office. Sam made one adjustment and my speech clarity is very much improved. I have an appointment next week for a new hearing test. Excellent customer service.

Reviewer Profile Photo Sandra Brooks, on Google

Great service Great people always enjoy going there. Highly recommend

Reviewer Profile Photo Brenda Elliott, on Google

Very helpful and knowledgeable crew. I enjoy doing business with them

Reviewer Profile Photo Benjamin Mondeja, on Google

They are new owners to my location in Athens. They seem to know what they are doing. I had a hearing aid issue still under warranty and they got it replaced for me. We decided to dove me a new hearing test since I haven't had one in 3 years so they could put new settings in my hearing aids. The new equipment was better than what the previous owner had and didn't take a long. So far so good. I happy with the results.

Reviewer Profile Photo William McDaniel, on Google

Great so far, the person at the front desk at the Athens office is very nice and friendly and appears to be knowledgeable with hearing aids. My only concern for the future is my aids are not made anymore and these are only 2 years old, whereas in the past they have lasted 5 and six years. I heard there will be a service charge of $50 for adjustments. I cannot afford such.

Reviewer Profile Photo Kathleen Parten, on Google

Always helpful and accommodating!

Reviewer Profile Photo Lisa Ott, on Google

Great and honest information. No hassle or pressure, just help to get the best hearing experience.

Reviewer Profile Photo Alexandra Edwards, on Google

I’ve been having serious hearing aid issues with hearing aids I purchased and returned from another company. Mid-South was able to get me an appointment the same day in Athens's, for new hearing test, I went home that afternoon with a new AI hearing aids, a trial pair, to try ! Thank you Mid-South

Reviewer Profile Photo Kathy Schander, on Google

Townsend Hearing, gives such care to their clients. After many attempts at hearing aids over the past several years, at different locations, my husband has finally been fitted with ones tthat work. We are both very thankful for Mr.Townsend's expertise and care.

Reviewer Profile Photo Sandra Wilmesherr, on Google

Best place to get hearing aids for elderly and husband

Reviewer Profile Photo Margaret Scott, on Google

Enjoyed my experience. The testing was very thorough, and the results was throughly explained.

Reviewer Profile Photo Gary Smith, on Google

Needed a couple minor changes to the way my hearing aids were set up. Stan was able to help!

Reviewer Profile Photo Ron Freed, on Google

Very nice visit, on time and much help with office staff and D helping with our entry.

Reviewer Profile Photo wylene rushing, on Google

My experience was great. Everything was thoroughly explained to me and the appointment wasn't rushed.

Reviewer Profile Photo Rona Nasworthy, on Google

I went to Mid South because I knew I had a hearing problem. Boy did I! I failed the hearing exam miserably. Age really had taken its toll on me. The next visit I was given a pair of hearing aids and WOW! It was like the cotton was taken out of my ears. I could hear and understand so much better. Thank you Mid South for giving back to me a very important part of life. I only wish I had not waited so long.

Reviewer Profile Photo James Saxon, on Google

Very Positive Experience! I had a problem with my hearing aids. Even on short notice, the repair was handled quickly & efficiently! As I said, a very positive experience!

Reviewer Profile Photo Tony Whittington, on Google

Very explanatory

Reviewer Profile Photo Sophie Stoyak, on Google

Very detailed and personable

Reviewer Profile Photo Steve and Roxanne Deal, on Google

Very convenient location, great staff and doctor !

Reviewer Profile Photo Bill Smith, on Google

A great visit I enjoyed talking to every one. My hearing aids are working great, best pair I ever had.

Reviewer Profile Photo Deron Kicklighter, on Google

Great experience staff was very helpful and Dr was knowledgeable and very helpful to my decisions will return for future audio needs great office visit

Reviewer Profile Photo Robert Elmore, on Google

Diana was friendly & scheduled me in promptly, taking advantage of a cancellation. Tony was courteous & competent, conducting the exam & sharing results after. I applaud my doc who referred me, who said they don't just sell devices. They advise what u need! 👍🏼👍🏻⭐

Reviewer Profile Photo Shari Barr, on Google

professional friendly fast but not hurried. Definitely felt valued as a customer

Reviewer Profile Photo Lynn barnes, on Google

My experience has been wonderful over the years. They give great after purchase service. They are there for anything you need. If you are having hearing problems give them a try. Having an office in Macon and Warner Robins is great advantage.

Reviewer Profile Photo Janice Hamlin, on Google

Great service ! Thank you !

Reviewer Profile Photo Lynda Brand, on Google

Trenton is an amazing audiologist. He is very kind and knowledgeable. I am grateful he was able to help me get hearing aids. Highly recommend them.

Reviewer Profile Photo Elizabeth Chancellor, on Google

People courteous helpful making clients comfortable with their hearing aides, making adjustments when necessary

Reviewer Profile Photo Rita Temples, on Google

My visit was quick and informative

Reviewer Profile Photo Simone Brown, on Google

Awesomeness

Reviewer Profile Photo Richard Miller, on Google

If you have hearing issues, this is a great place to get them taken care of. Very knowledgeable and friendly staff.

Reviewer Profile Photo Tommy Adkins, on Google

It’s been a Great place for hearing tests and hearing aids. They are informative and helpful no matter your hearing needs. I would recommend them to who ever have hearing needs.

Reviewer Profile Photo Becky Pham, on Google

They were very nice and helpful.

Reviewer Profile Photo Angela Smith, on Google

The Doctor is a nice person and very Friendly, I will be back!

Reviewer Profile Photo Denise Moss, on Google

I think they are top notch.

Reviewer Profile Photo Warner Robins, on Google

Friendly environment. Appointment was handled with efficiency and professionalism.

Reviewer Profile Photo Brenda Robinson, on Google

Friendly, knowledgeable hearing test. Very impressed that they recommended we not get hearing aids but check our hearing annually. No hard sell, honest evaluation

Reviewer Profile Photo Ronald Green, on Google

Very helpful and friendly business. I had dragged my feet about going in to have my ears checked, but they did a great job on explaining the testing process and results, and walking me through selecting my new hearing aids.

Reviewer Profile Photo Olive James, on Google

Everyone is so helpful in both the Warner Robin's and Macon offices.

Reviewer Profile Photo Janie Shuman, on Google

Professional and friendly I highly recommend!

Reviewer Profile Photo Bobbie Burns, on Google

Always excellent service!

Reviewer Profile Photo Judy Couch, on Google

They are always friendly and helpful and work to make sure my hearing aides work well and doing the job they are supposed to

Reviewer Profile Photo Melissa Dodson, on Google

Everyone at the office was awesome!!

Reviewer Profile Photo Juanette Martin, on Google

Very informative and explains everything to where you can understand . Everyone is very professional and friendly. I highly recommend

Reviewer Profile Photo Anne Jackson, on Google

Trenton is Great! Hope he can teach me how to play golf one day.

Reviewer Profile Photo Dan Pippinger, on Google

Awesome staff, effective, efficient and always professional!!!!

Reviewer Profile Photo Tanisha Johnson, on Google

Dr Simms was very helpful. He gave me the information that I needed to know about my hearing loss.

Reviewer Profile Photo Tracey Kirkland, on Google

I always leave knowing more about my hearing aids and how to clean them. Mr. Trenton is fantastic, he’s very knowledgeable and takes the time with you to explain everything. Very professional, wouldn’t go anywhere else.

Reviewer Profile Photo kathleen thompson, on Google

Mr Trenton is always kind, professional and polite as well as knowledgeable.

Reviewer Profile Photo Cleveland Hunt, on Google

very nice and pleasant

Reviewer Profile Photo Charlotte Lankford, on Google

Very professional!

Reviewer Profile Photo glenda zorn, on Google

Great

Reviewer Profile Photo Pat Henry, on Google

It was very professional and excla Was clear

Reviewer Profile Photo Elizabeth Sweaney, on Google

Trenton was very friendly, professional and made adjustments to improve my hearing aids.

Reviewer Profile Photo Paul May, on Google

Very good and professional

Reviewer Profile Photo GreenBerry Moore, on Google

Great service! Great product! Highly recommend..

Reviewer Profile Photo Scott Deason, on Google

Great experience at Mid South Hearing Center today in Milledgeville! All questions answered in a genuinely caring manner! I ordered new hearing aids and believe I will be quite happy with them!👏🏻

Reviewer Profile Photo connie mcgaw, on Google

Recently moved to area. Former Audibel provider recommended Mid South HA Center. Trenton helped set me up with new aids that do just about anything. He is so patient with me as I adjust and learn all about them!

Lois Duncan

Justin has handled every problem I’ve had. Very happy customer.

😃😃😃😃😃

Kenneth Eady

The level of professionalism is beyond any other service I have experienced. I highly recommend them for all your hearing needs. I will be back to visit them for all my hearing needs.

Denise McLaughlin

The tests were easy to administer. Administrator was kind, knowledgeable, and friendly. He explained the test results with clarity. Will probably get hearing aids due to my moderately diminished hearing capacity. He did a great job.

Audrey Stanton