We are rated 4.9 out of 5 stars based on 681 reviews on Google.
Read what some of our patients have to say about our staff and our office!
Very easy.
Always quick response to my requests for an appointment and/or adjustments to my hearing aids.
Getting hearing aids is one of the best things I have ever done for myself and others. Wished I had done it sooner! They are easy to wear and life changing. Thank you, Beverly
Tony is a great guy! He has helped me in the past with my hearing aids. Just bought a new pair. He helped me with these also. Very well pleased!!
I had told Tony my hearing had declined after having the aids for about 5 years. He retested my hearing and made adjustments based on the updated test. I am now hearing much better and appreciative of the quality service
The entire staff is awesome. Always friendly and professional. I’d highly recommend Mid South Hearing Aid Center.
It was a great experience and the staff was so nice. Booking my appointment was quick. The test was quick and easy. The audiologist was very nice and explained the testing before we began.
Very nice. Explained the testing process and results in terms you can relate to.
They are very nice and helpful. Always treat me as a personal friend.
Great Experience
Quick nice and easy
Excellent customer service I have been to numerous hearing tests, I have to say this was one of the best ones I’ve ever encounter plus I was able to try some hearing aids before purchasing them highly recommend them if anyone is looking for some hearing devices you must try this place before you go anywhere else
I really appreciate the customer service. Very helpful and informative pleasant atmosphere. Thank you so much 💓
Very friendly staff. Person doing test was an excellent communicator. The testing room was not available due to a water leak so not sure how accurate test was🤷♀️. Also the signage for the facility was non existent. I had to call to find the building. Overall I would go back when I decide what hearing aid works for me 🥰
Everyone is attentive, polite and knowledgable
I CAN HEAR CLEARLY AGAIN!! I’ve always had a great experience with Justin Castleberry and his group at Mid South Hearing Aid Center. Justin is very experienced in this field and very caring towards his clients. I always feel like I’m the most important person to him when I visit his office! I highly recommend them if you need to check your hearing and/or purchase hearing aids.
Very kind and helpful
Very good service
Nice place and people
Very friendly and great in explaining the different hearing aids.
Great professional care they feel like family
First appointment here and very nice and professional environment
Excellent service, my doctor was top notch and his assistant was awesome, I would certainly be this business
Always takes care of my needs whenever. Thanks Justine!
It’s Always a pleasure at your office. Friendly staff upstanding service whether thats a hearing test, a cleaning & or to get a new set. You will Not have a better experience. I recommend them to Everyone. You just can’t go wrong. Try them you Will be Happy you did. Thank you again for everything
So glad to be back under Justin’s care. Easy location, nice office.
So greatful I found Mid South Hearing, they are very thorough, friendly and have the know how. They work with your insurance company which is a plus. Justin Castleberry explains everything to you and answers all questions. It was a pleasure working with him. Also his receptionist Terry is awesome at what she does.
Justin and Mid-South Hearing Center is great! Thankful for all he does!
The people at MidSouth Hearing Aid Center were very professional and knowledgeable. They were not pushy in any way and answered any questions we had. I would recommend them to anyone.
As always, I had a positive experience at Mid-South when I recently had a problem with one of my hearing aids. Justin always gives you the feeling that solving your problem is top priority. I'm so glad I chose Mid-South for my hearing aids. They are the best!
These folks are phenomenal! From my first visit to remaining follow ups, they made me feel like family! Justin and Terry are very professional and their customer service is excellent! I felt totally at ease regarding choosing the right hearing aids!( I didn’t know my hearing was so bad! ) If you are experiencing any type of hearing issues, give these folks a call! You will not be disappointed!
Great visit always on time no waiting in this office very helpful and much more than a salesman
Great job!
I arrived a little early, but was promptly greeted. My hearing test was completed efficiently. The technician was knowledgeable and kind. However, my insurance does not provide coverage for toning up hearing aides and I can’t afford new ones so I was disappointed in the outcome, but not the provider. He was kind and considerate and I deeply appreciated his honesty and clarity about my options.
Very good customer service
My first appointment was very informative! I am looking forward to hearing better and I believe I will be well taken care of.
Had an appointment with Justin today l told him what my needs were and he was able to fix me up with a great set of hearing aids great to be able to hear again!! Thanks Justin Barry Collins
The hearing aids I have could not be upgraded, newer parts were replaced so I could hear better. I can tell the difference. I appreciate all the help that was given to me.
Professional, friendly, and no waiting
First class hearing aid center. Great and efficient service. Miss Terry is a great communicator around appointments and other important information and Justin is an extremely knowledgeable and effective owner and hearing aid fitter. The entire team is a pleasure to do business with and truly care for their patients and their patients hearing health!
It was a pleasant experience and very helpful to my situation. I look forward to returning for my next appointment.
Great service
Audologist spent quality time explaining my test to me as well as as my opinions in hearing aid
Justin was a great help in determining what product suited me best for my hearing needs. All was accomplished in a timely and professional manner and I look forward to being fitted with my new hearing aids next week.
Recently moved to area. Former Audibel provider recommended Mid South HA Center. Trenton helped set me up with new aids that do just about anything. He is so patient with me as I adjust and learn all about them!
Justin has handled every problem I’ve had. Very happy customer.
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The level of professionalism is beyond any other service I have experienced. I highly recommend them for all your hearing needs. I will be back to visit them for all my hearing needs.
The tests were easy to administer. Administrator was kind, knowledgeable, and friendly. He explained the test results with clarity. Will probably get hearing aids due to my moderately diminished hearing capacity. He did a great job.